SafeHouse Center is a “Dangerous Dump” and Survivors Say, “Enough is Enough”

UPDATE 1/22/22: Independent Investigation Confirms Allegations of SafeHouse Mismanagement: Executive Director Barbara Niess-May Resigns

September 17, 2021: Updated with additional audio clips, video and photos.

Update October 6, 2021: Washtenaw County Administrator and SafeHouse Board member Greg Dill announced at tonight’s meeting of the County Commissioners that SafeHouse Center would be putting interim leadership into place. In addition, the Board of Commissioners passed a resolution to award $75,000 to the women who were thrown out of SafeHouse in retaliation for speaking to The Ann Arbor Independent for this series of articles.

by P.D. Lesko

Note: SafeHouse Executive Director Barbara Niess-May was asked to comment for this story and to answer the allegations made in it. She refused. Likewise, SafeHouse Board President Tara Mahoney, a lawyer who works for Masco, was asked to comment and to answer the allegations made in this article. She refused. Click here to read the questions they refused to answer.

Nicole Beverly is a survivor of domestic violence. She never sought shelter at SafeHouse Center. In 2012, Beverly’s former partner threatened to murder her and their two children over a child support dispute and the fact that Beverly had filed a police report about his physical abuse. Beverly’s abuser reportedly called his ex-wife between 30 and 100 times a day and sent her multiple text messages. He went to prison. She and her children survived; she wrote a book and found the Enough Initiative, a small non-profit that seeks to educate the general public about domestic violence and to empower survivors. On the Enough Initiative website, there are clips of Beverly’s interviews on NPR, Channel 7 News and Fox News.

Niambe Ewing left SafeHouse after just one week because she felt disrespected and unsafe.

Niambe Ewing has had a different outcome. When her partner threatened to kill her, Niambe sought shelter at SafeHouse Center and stayed one week. She left, because of what she said were serious issues related to the safety, health and welfare of shelter residents, as well as the allegedly racist behavior of the shelter’s predominantly white management staff. Niambe was not permitted to speak to SafeHouse Center Executive Director Barbara Niess-May and so sent Niess-May an email outlining her concerns. As a direct result of Niess-May’s response, which Niambe said was “arrogant and condescending,” Niambe went back to the apartment she shares with her assailant. She said she sleeps (when she sleeps) with a knife under her pillow and mace at the ready.

Of the survivors interviewed for this piece, all of the women were determined to share their stories and to document the negligence of staff, unsanitary and unsafe conditions at SafeHouse Center. All agreed to individual interviews, and audio recordings. All provided photos and videos from inside SafeHouse Center to document their allegations that the facility is unsanitary and unsafe.

Listen to Niambe explain why she left SafeHouse after just one week:

In late-August, a group of survivors housed at SafeHouse Center in Pittsfield Township contacted the newspaper. When asked why they did so, their answers were the same: They did not want other women, other survivors, to suffer in the ways they were suffering at SafeHouse Center. Survivors interviewed described entering SafeHouse Center under the mistaken assumption that it would be a clean, welcoming, safe environment where they and their children could begin the process of healing the scars of the physical, emotional and sexual abuse they’d suffered. What the women and their children experienced at the hands of SafeHouse Center staff and management can only be described as psychological abuse, physical deprivation and neglect.

In 2020, SafeHouse Center received 97 percent of its operating funds from public donations solicited under the guise of providing shelter and services to survivors of domestic and sexual abuse, and their children. According to its most recent audit statement, in 2020 SafeHouse Center received $1.61 million in government grants, up from $1.3 million in 2019. Over the same period, total payroll at SafeHouse Center jumped 20 percent, from $1.95 million to $2.28 million. Income tax returns show that the non-profit added two additional employees between 2019 and 2020, and lost 75 of its 200 volunteers.

Even as elected officials and private donors pump millions into SafeHouse Center through grants and donations, the survivors describe a shelter where they don’t feel safe thanks to lax security. A shelter where battered women and children never receive medical examinations by a physician, and instead are told to leave the shelter to seek any medical care they deem necessary, including care for injuries sustained during rapes and physical attacks. They describe a shelter where they and their traumatized children receive no psychological counseling or support services. They report being given moldy, rotten, out-of-date food to eat, and sleeping in filthy rooms on filthy mattresses. They shared photos of bathroom floors and showers covered in mold and mildew. Survivors shared stories of “useless” shelter advocates who do little more than deny requests and enforce punitive policies, including whether the women do their assigned “chores.”

A photo of the survivors’ chore chart. The administrative side of the building is professionally cleaned.

The women provided dozens of photos, audio recordings and videos to substantiate their allegations.

“This has to stop,” said 27-year-old Ravone Fields, in an August 30 interview at County Farm Park. “I don’t want other women to go through what I’m going through there.” In the 30 days during which Fields was housed at SafeHouse, her assailant sent her multiple text messages threatening to murder her, and sent a man to SafeHouse to terrorize her, texting Fields the friend was bringing an AK-47 to kill everyone at the shelter. SafeHouse staff never advised Fields to obtain a Personal Protection Order (PPO) against her assailant. Fields’ other assailant, her mother, showed up at the door of SafeHouse Center and, contrary to victim safety protocols and SafeHouse rules, SafeHouse Center’s Housing Manager, Shiela Darden, asked Fields to accompany her to the entrance to identify her “visitor.” Fields refused.

On July 31, 2021, The Ann Arbor Independent published an article in which a dozen former and current SafeHouse Center staff, residents and interns raised serous concerns about what they termed the “toxic,” “racist” atmosphere at SafeHouse Center. The individuals, all of whom requested anonymity because they feared retaliation, also provided photos from inside the shelter that showed filthy conditions in which survivors were forced to live. It was Ravone Fields, a college student who read the July 2021 SafeHouse Center article published in The A2Indy and who, along other SafeHouse Center residents with whom Fields shared the article, decided to contact the newspaper.

“Nothing has changed since when the article was published,” said Fields when interviewed on August 30. “Nothing.”

This includes public silence on the part of every member of the Washtenaw County Board of Commissioners, which annually allocates hundreds of thousands of dollars to SafeHouse Center, including consultants’ fees, money for upkeep and in 2020, $96,000 for enhanced COVID cleaning. Public records show that since 2017, the City of Ann Arbor has given around $400,000 directly to SafeHouse Center, located in Pittsfield Township.

SafeHouse survivor, Niambe Ewing, talks about why she thinks systemic racism at SafeHouse is a problem and why the members of the SafeHouse Board of Directors have been negligent in their oversight.

Nicole Berverly points out that, “When people in power don’t speak out publicly about injustice or harm caused to victims, it reinforces to victims that they don’t matter and that no one cares about them or their children. It is basically the same message that they have received over and over from their abusers. The victims that came forward on their own to talk about their experiences [at SafeHouse] and were evicted [from SafeHouse] as a result have experienced severe re-traumatization. They have been waiting on pins and needles for someone with the power to help them and protect future victims, to speak up publicly for them and to show them support and to say that they believe them and care enough to be committed to creating change.”

Ann Arbor Council member Jeff Hayner (D-Ward 1) has been actively trying to meet with SafeHouse officials and tour the facility since February 2021. After The Ann Arbor Independent sent these questions and a request for comment to Niess-May and SafeHouse Center Board President Tara Mahoney, Niess-May relented and offered Hayner and others a tour, expected to take place on Friday, September 17.

In an email Hayner wrote, “I accepted a tour because it was all that was offered. Had I shown up, I assume I would have been treated with the same hostility that others have been and trespassed by the Pittsfield PD…I am sorry no one has taken these women’s and my alarms more seriously. I appreciate what you are doing to shine a light on this situation, and these new revelations of SHC turning away women needing help are very disturbing…I will see what I can do to move this along.” Hayner will be joined on the tour by Council member Kathy Griswold (D-Ward 2) and Assistant Ann Arbor City Attorney Arianna Slay, as well members of the SafeHouse Center Board of Directors. Slay ran unsuccessfully for County Prosecutor in 2018.

One local advocate wondered why Niess-May had been given notice of the visit. “She’s probably in her office shredding everything that shows the stuff she’s done to these women.”

Shelter Staff Make Multiple Survivors Homeless, Then Turn Away Victims: “The Shelter is Full”

SafeHouse Center (the Domestic Violence Project) is a non-profit that exists to provide shelter and services to victims of domestic violence and sexual assault. Since August 31, the shelter’s leaders have exited multiple survivors. Some survivors had completed their 35 day stays, some had not, but were forced out nonetheless. Recently exited survivors reported that SafeHouse Center staff and advocates did little to nothing to help them find safe shelter.

Sexual assault survivor Julie Goble was made homeless by officials at SafeHouse Center.

Listen to Julie Goble talk about the incident that sent her to SafeHouse:

Julie Goble is a 50-year-old mother of two and a victim of sexual assault. She was exited by SafeHouse officials on September 11. Goble had completed her 35 days, but was nonetheless made homeless by her eviction. She contacted The Ann Arbor Independent. Goble, face and arms bruised from a recent attack by relatives of her assailant, described still being in shock over her assault.

“I’m numb, you know what I mean?” said Goble in her September 15 interview. “I still don’t remember what happened.”

Julie Goble said that while at SafeHouse she received no medical care or examination by a physician, no psychological counseling, no help finding employment, and when she was evicted, no help finding safe housing. She said she showed her injuries to her advocate (Kaylin Viazanko Malinowski) who suggested Goble go to the hospital if she felt the need to do so.

“One week there was no food,” said Goble, who was penniless and unemployed. “Other times, staff would put out moldy, rotten, out-of-date stuff for us to eat.”

The photos, below, are of out-of-date food in the SafeHouse kitchen:

On Aug. 30, SafeHouse residents revealed women and children are forced to eat out-of-date, moldy and rotten food. SafeHouse immediately “exited” the women who made those concerns public. Watch a video made on Aug. 31 by a resident of a staff member go through the shelter’s walk-in refrigerator and remove out-of-date and spoiled food.
Shopping cart of out-of-date, moldy and rotten food (mostly meat) cleaned out by SafeHouse staff on Aug. 31 from the shelter’s freezer.

Listen to Julie Goble explain how she was made homeless by the staff at SafeHouse:

Goble described her SafeHouse Center shelter advocate Kaylin Viazanko Malinowski as “useless.” Viazanko Malinowski has worked at SafeHouse since 2016. Viazanko Malinowski’s LinkedIn profile says she is, “passionate about providing support to survivors.” Her profile says in her job at SafeHouse she, “connect[s] clients to community resources to achieve basic needs, stability, and independence.”

Kaylin Viazanko Malinowski, a shelter advocate, was described by one survivor as “useless.”

Goble said she asked Viazanko Malinowski for help figuring out how to file charges against her assailant. The SafeHouse staffer allegedly told Goble to dial 911, or to leave the shelter and go to the police station. Viazanko Malinowski was the SafeHouse official who directed Goble to the Delonis Shelter for housing. It’s unclear why Viazanko Malinowski didn’t know the Delonis Shelter had no beds available at the time she told Goble to go there.

“The Delonis Shelter had no beds available and there was a waiting list,” said Goble.

Viazanko Malinowski’s actions presented Julie Goble with the choice of either going back to the rental apartment where her assailant was, or living in her car.

When alerted by The Ann Arbor Independent, Nicole Beverly contacted Washtenaw County Administrator Greg Dill and asked he provide housing to Goble and others. Dill, who sits on the Board of SafeHouse Center, gave Beverly five, one-week vouchers for a motel. The vouchers, a stop gap measure, didn’t change the fact that SafeHouse Center officials left survivors and their children without supportive services, protection from assailants, legal help, food, medical and psychological treatment.

Aimee Nimeh, LMSW, joined HAVEN women’s shelter in Pontiac as its new president and CEO in Oct., 2018. To put into perspective SafeHouse Center’s forced evictions of multiple women within a three week period, beginning on August 30, The Ann Arbor Independent consulted Aimee Nimeh.

“In order to exit a survivor from the shelter, she has to be a direct threat to other residents,” said Nimeh.

When asked how many survivors her shelter exits in a year, Nimeh said one or two. When asked if it would be out of the ordinary for a domestic violence shelter to exit four survivors in a week, Nimeh confirmed that it would indeed be highly unusual.

Barbara Niess-May

Teaha Leath-Jackson and her eight children were exited from SafeHouse on August 30, and when asked on September 13 how many survivors remained housed in the 20 room shelter when she’d left, Leath-Jackson said three women remained. The Ann Arbor Independent was informed that one of those three had been involuntarily exited on September 11, and made homeless.

Beginning on August 30 with the forced eviction of Ravone Fields, SafeHouse Center began involuntarily “exiting” survivors, including those who had not stayed the 35 days guaranteed them by their contracts with SafeHouse. As a result, multiple survivors have been made homeless by the actions of the SafeHouse Executive Director Barbara Niess-May. On September 13, a call to SafeHouse Center to request shelter for a survivor of domestic violence was met with the claim that the shelter was, “full.”

Sitting in the living room of her new rental, two small children playing close by, and a registered support dog at her feet, Leath-Jackson said, “I got this place by myself. SafeHouse didn’t help me.”

Leath-Jackson was told that she had to leave because her SafeHouse advocate had been fired. Leath-Jackson said that before she’d left the shelter, when only a handful of women remained housed, two women who came to the shelter seeking help were turned away by SafeHouse Center staff, who claimed the shelter was full. Not only were Leath-Jackson and her children forced to leave the shelter on short notice, days before her new apartment was ready, SafeHouse Executive Director Barbara Niess-May filed a trespass complaint against the survivor. Niess-May then kept four of Leath-Jackson’s carseats, her television and other personal items.

County Prosecutor Eli Savit, via email, said that his office has no record of any trespass complaints filed by SafeHouse against its own residents. He explained, “One thing to note is that any such case may be in the hands of the Pittsfield Township Attorney [Andrew Fink].”

Nicole Beverly helped Leath-Jackson get her personal items back from SafeHouse. Beverly said, “Initially they [SafeHouse staff] said no she [Leath-Jackson] had to get them herself. I said, ‘She’ll get trespassed if she does, and that’s not happening. I’ll just call the [County] Commissioners.’ Then, they called Teaha for her permission to release the carseats to me.”

Among the items SafeHouse packed up and gave to Beverly for Teaha Leath-Jackson was a box of spoiled food. Leath-Jackson had purchased the food for herself and her children, then stored the items in a refrigerator that staff had neglected to alert residents was not working.

The actions of SafeHouse Center senior managers Barbara Niess-May, Kim Montgomery and Meggan Casper, in response to the survivors making their concerns public, resulted in one survivor being given 20 minutes to pack and leave the building. Days later, the survivor was hospitalized for suicidal ideation brought on by the stress of being summarily thrown out of the shelter coupled with the continued threats of murder by her assailant.

Teaha Leath-Jackson holding the box of spoiled food that SafeHouse Center staff packed up and gave to Nicole Beverly.

From the food poisoning of a resident and her child through the consumption of out-of-date food provided by SafeHouse Center to its residents, to fist and knife fights, and the alleged kidnapping of a survivor’s 2-year-old child by a drug-addicted fellow resident, the survivors who spoke to The Ann Arbor Independent all described SafeHouse Center as a “jail,” and a “detention center.” What the women perhaps don’t know is that those housed in the County jail, unlike SafeHouse Center, are provided cooked meals three times daily, are provided medical care, addiction treatment, and those inmates requiring psychotropic medications are overseen by a psychiatrist. There is no mental health treatment available by a licensed social worker, psychotherapist or psychiatrist at SafeHouse. No cooked meals are provided to the traumatized women and children, and no licensed physician ever examines the survivors or provides them any care.

Each SafeHouse Center survivor was asked if the shelter was clean. Listen to the answers of four survivors:

The women who survived SafeHouse described an unsanitary facility poorly run, and overseen by predominantly white management staff who, said one survivor who was given one day to leave the facility before her maximum 35 days of residence had expired, “just don’t care.” That woman, Carnique Dye, was made homeless by her August 2021 SafeHouse eviction.

“I live in my truck and when I can I stay with friends,” said Dye. Her alternative would be to return with her two children to the residence she shared with her assailant.

Survivors Speak to the SafeHouse Board of Directors

Each survivor was asked what she would say to the members of the SafeHouse Board of Directors. Listen to what they said:

21 Comments
  1. Robin piccard says

    I tried getting help from safehouse. I have been harrased by one of their workers. She has called me and has badgered me and
    has asked if I want to hurt someone and if I say I do she will report it. I was the victim in a domestic violence situation.

    Horrible place.

  2. […] leave while an independent investigation is conducted into a series of allegations made in July and August 2021 by nearly 20 individuals, including women housed at SafeHouse Center, staff and interns. The […]

  3. […] SafeHouse Center in Pittsfield Twp. on August 31 for speaking to The Ann Arbor Independent for an article exposing unsafe, unsanitary conditions in the shelter, and negligence on the part of shelter […]

  4. Libby Hunter says

    Fantastic reporting about an A2 institution that should be meticulously run – and with a huge dose of compassion. Sounds like it’s the polar opposite. Will the board act immediately and do the right thing? People want to know – caring Ann Arborites want this reign of terror to end yesterday.
    Thanks for getting all this out in the open.

    1. Judith Barr says

      I am a retired Associate Director of an area DV organization. I am sad and troubled by this report. There is not a more difficult job than a shelter worker in my opinion. I worked/managed a shelter for 25 years. The shelter is a reflection of society. All the problems and challenges are magnified by trauma, fear and lack of resources. I can not imagine how Covid and the politics of our world has negatively impacted shelter life. Shelters are short staffed, under funded and overwhelmed. Residents are expected to function in a way to make shelter life run a smooth as possible…yet, they’re often traumatized, scared, angry and lost. It’s a formula for disaster in some cases. I wish the residents, staff and reporter understood the context and complexity shelter life. I used to ask the women, “could you live with 12 of your friends or relatives in this setting without issues?”. They would usually laugh and say, “No way.” . Families eat different, clean different, parent different and it’s hard to mesh this together with rules or guidelines for communal living. I know that the majority of staff are doing their best. These issues take a toll on everyone. Some of the most amazing folks I have ever met were residents and staff at shelters. There are solutions. Everyone can do better.

      1. The Ann Arbor Independent Editorial Team says

        “I wish the residents, staff and reporter understood the context and complexity shelter life.” The residents and staff who spoke out, certainly do understand the complexities of shelter life. The survivors risked their lives to speak out. While “everyone can do better,” is certainly true, the onus is on this shelter’s Board to make sure its shelter provides the support, care and services for which public money is solicited and accepted.

  5. Mo Advocacy says

    Do they have sanitizing dishwashers that bring up the temperatures with documentation of washing? Does the outside evaluation of SHC include expiry of food? I noticed very different food in the fridge from what I’ve seen when volunteering at Food Gatherer’s…I can’t believe staff was taking their first picks from this resource. ari@zingermans.com, psaginaw@zingermans.com, service@zingermans.com, CFP@foodgatherers.org

  6. Jeff Clevenger says

    Ali Ramlawi Elizabeth Nelson Where are you as A2 City Council members with respect to concerns credibly reported about conditions and management at SafeHouse?

    We need to focus attention on *every* member of Ann Arbor City Council who hasn’t yet spoken up on this problem, and both of you sometimes contribute thoughts to this Facebook group. It would be good to hear your thoughts whatever they are. Feeling cautious because of the source of the reporting involved? There has been corroboration by a number of people, demonstrating that Pat Lesko’s articles are important works of investigative journalism that ought to win her a new level of respect from Ann Arborites, and Kathy Griswold and Jeff Hayner have answered the call; is it your role to sit back and let others lead? Perish the thought!

    Eli Savit The list of local leaders whose perceptive input regarding problems at SafeHouse would be massively helpful includes you as the Washtenaw County Prosecutor. SafeHouse is part of the resources your office relies on in sexual assault and domestic violence cases, isn’t it? What do you think about this troubling series of stories and Facebook posts? The author of the original article in the Ann Arbor Independent, Pat Lesko, is who she is, to be sure, someone whose reputation in local politics is strong and distinctive. Still, this story is proving itself to be solid journalism, good for her.

    Mr. Savit, perhaps you should talk about this situation with Nicole Beverly, a therapist and CEO of The Enough Initiative, who has pitched in on short notice to help house DV victims who have, reportedly, been treated rather shabbily by SafeHouse leadership and staff, because they spoke up about conditions there. Lots of DV survivors coming forward. Who speaks for them? And who helps those who help them?

    Maybe this will work even better if Stephen Lange Ranzini, who is after all an influential Ann Arbor citizen, key local banker and the Administrator of this FB group, flags your name in one of his comments or posts.

    If you haven’t seen it yet, please look through the over 100 comments in the original post about this in our Ann Arbor Politics group:
    https://www.facebook.com/groups/178850790201740/permalink/536458581107624/
    Here is a follow-up post linking to another article and discussion:
    https://www.facebook.com/groups/178850790201740/permalink/556115549141927/
    Here is a post with a Go Fund Me link to think about contributing to:
    https://www.facebook.com/groups/178850790201740/permalink/565872371499578/
    Here is a post dated 9/15/2021 linking to a follow up A2 Indy article on SafeHouse (actually, this is the post I am commenting on here, but if someone copies and pastes the list, why not include it, like one of those Russian dolls with other dolls inside):
    https://www.facebook.com/groups/178850790201740/permalink/565827481504067/

    Good job Eric Sturgis with your attention to this troubling community issue, that goes to the heart of Ann Arbor’s reputation as a compassionate and progressive town. I suggest you include *all* City Council members in your lists of those who should pay attention to this problem, not just members of the Mayor’s majority faction on Council such as Jen Strayer Eyer, Erica Briggs, Linh Song, Lisa Disch, Travis Radina, Julie Grand, and Mayor Christopher Taylor himself. And acknowledge again, Jeff Hayner and Kathy Griswold for their leadership. With Ali Ramlawi and Elizabeth Nelson, that makes eleven, good. No need to turn this into a partisan issue. All can help, all should help, and expressions of bipartisan (bifactional?) concern on Council would be most valuable.

    1. Geoffrey Henny says

      It makes you wonder whether there isn’t a concerted attempt by our own so called progressives to cover for the bad behavior of some of our own just the way it happens on the right. Very human type of cover up proclivity but very destructive to the victims.

  7. Nicole Beverly says

    I’m so incredibly proud of every single one of these incredibly brave survivors who have had the strength and courage to come forward and speak up, share their truth and expose what’s going been on behind closed doors in hopes of protecting future victims of sexual assault and domestic violence in Washtenaw County… Now it’s time for us, the people in the Washtenaw County Community to stand with them, show them they are believed and that they are valued!!

  8. Mo Advocacy says

    A rental inspector from the City of A2 should make sure the living space is in compliance with city ordinances. Their scrutiny helps keep tenants safe. They have an expertise that the CM may lack…and if SHC does a quick “clean” of its space..the inspector will be able to tell what isn’t sound structurally. Including broken windows/exits etc.

    1. Stephen Lange Ranzini says

      Mo Advocacy: SafeHouse is located in Pittsfield Township, so it is the Pittsfield Township rental inspectors, if there are any, that would need to inspect the facility. Does anyone know if Pittsfield Township even has such a program and staff?

  9. Geoffrey Henny says

    I’m stunned that nothing is being done about this. I guess our Community progressive image is going to take a big hit.

    1. Beth Smith says

      Geoffrey Henny Do you think that those who could investigate this and push change if merited just don’t like the source of the journalism so they feel justified in ignoring it?

      1. Eric Sturgis says

        Beth Smith If that is true they should be fired themselves. Read the articles, listen to the victims we need to act on this and should have acted on this from before. Where is Mayor Taylor’s outrage? how about Jen Eyer, Erica Briggs, Linh Song, Lisa Disch, Travis Radina? This is not a political issue this is a Human Rights issue!

        1. Beth Smith says

          Eric Sturgis Which CMs have we heard from about this?

        2. Shiao Wong says

          Beth Smith Jeff Hayner

        3. Stephen Lange Ranzini says

          Beth Smith: Jeff Hayner is all over it. Kathy Griswold is also going on the site visit of the facility Friday.

      2. Stephen Lange Ranzini says

        Beth Smith: Perhaps. One of my favorite quotes is directly on point: “Facts do not cease to exist because they are ignored.” – Aldous Huxley

        1. Beth Smith says

          Stephen Lange Ranzini They certainly do not. We’ve seen too many instances of dangerous dismissal of situations that should be investigated based merely on the source (s).

  10. Eric Sturgis says

    How these victims were treated is deplorable, and city and county officials who are sitting back and reading this and doing nothing, should not have your vote (Democrat or not). Please help these and many other victims who are not being properly cared for at Safe House under the current leadership. The Board of Directors should be ashamed for sitting back and turning a blind eye to this!!

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